Protecting dignity, ensuring safety

Our Commitment

At A Rocha, we are committed to safeguarding the health, wellbeing, and human rights of all individuals, irrespective of age, sex, disability, sexual orientation, or ethnic origin.

It is our firm belief that everyone we come into contact with has the right to live free from harm, abuse, neglect, and exploitation in harmony with the environment.

Our Approach to Safeguarding

We maintain a zero-tolerance policy towards serious misconduct. Violence, abuse, harassment, or exploitation of any kind by our staff or associates will not be tolerated. All our staff and representatives are expected to create an environment where children, young people, and adults can live without fear of harm, abuse, harassment, bullying, or exploitation.

Our Policies

Safeguarding is a priority for us. We adhere to best practices in safeguarding and related areas, as outlined in our regularly reviewed policies, including the Safeguarding Policy, Privacy Policy, Data Protection Policy, Whistleblowing Policy, and Staff Code of Conduct.

Reporting Safeguarding Concerns and Incidents

Any safeguarding concern or incident is treated with utmost seriousness. Whether you are a staff member, programme participant, or a member of the public, you can report concerns about the behaviour of A Rocha staff or representatives in the following ways:

• Email: [email protected]
• Phone: +44 (0) 300 770 1346 (You can leave a voice message, and we will call you back as soon as we are able.)

Confidentiality

All calls and voice messages are handled confidentially. Your identity will not be disclosed without your consent, and you have the option to remain anonymous. All safeguarding concerns will be thoroughly investigated, and appropriate action will be taken in line with our policies.

Our full Safeguarding Policy is here:  Safeguarding Policy.

A simplified version accessible to children, individuals with support needs, or those with low literacy levels is here: Safeguarding Policy – Simplified Version